It happened again last week. Twice. During separate culture workshops, people complained about the number of emails they received and the number of meetings they had to attend. My response to this complaint almost always invokes silence. ‘Why don’t you stop doing these things to yourselves, then? Instead of complaining…

I remember the sports team that I follow winning a match once having had a player sent off. Coming out of the ground my brother and I joked that we should play with less players every week! Of course, in reality, if any team did that, whilst they may manage…

In the clickbait arena of LinkedIn there is one piece of content that regularly appears and that is the ‘Leadership List’. You know ’10 Things That Every Leader Must Do’, that kind of thing. (And in the spirit of openness I’ve been guilty of similar posts myself in the past!) Before I talk more about the list, I also want to acknowledge the other regular leadership content: The Lessons — Something topical based on what’s currently in the news. ’10 Leadership Lessons You Can Learn From Barbie’ (Wear more pink?).

According to the research that I’ve been reading recently, there are two mistakes that organisations — and their leadership teams — make when looking to change their culture. 1) They talk about it, but don’t commit to it This is the most common mistake. Often an engagement survey produces results…

For organisations with a mixed location workforce (as distinct from a geographically dispersed workforce), moving to a hybrid model is more complex. It requires good planning, participation from employees in all areas of the company and exemplary communication. Yet all too frequently, senior executives get it wrong and create tensions…

Purpose, vision, mission, values, values statements, behaviour statements, commitments, standards, tribes, principles, squads, neighbourhoods … workplaces are full of well-meaning cultural elements that are intended to create a sense of connection and belonging amongst staff and create the conditions for continual success. But how much is too much? It’s a…

Culture is the foundation for how employees work together, how they interact with customers and partners, and how they represent the company. A strong, positive culture creates a sense of pride among employees, which in turn leads to increased productivity, better customer service, increased target achievement and greater innovation. It…

🔊 Listen to this article 🔊 We had a family friend once who had a cracked pipe in their heating system. When he first noticed it, he simply put a bucket underneath the pipe to capture the small drips. …

I get to work around the world with all sorts of different companies and cultures — from FMCG, finance and fashion to start-ups, sport and software development. Very different businesses, very different ways of doing things. And yet…in these unique and diverse cultures there will be some common threads that…